We offer an 18-month warranty on all backpacks and bags against manufacturing defects.
What’s Covered
- Breaks or defects in zippers, buckles, straps, or stitching
- Tears or holes in fabric caused by manufacturing faults
- Faulty or malfunctioning hardware (e.g. handles, wheels)
What’s Not Covered
- Damage from misuse, neglect, accidents, or wear and tear
- Cosmetic issues like stains, scratches, dents, or fading
- Modifications or alterations made to the original product
Submit a Warranty Claim
To request a warranty repair or replacement, please fill out the form below: